Residential Care Facility for the Elderly (RCFE) Practice Test

Is it true that a facility's telephone is not required if all residents have cell phones?

1. True

2. False

The correct answer is: False

A facility's telephone is required regardless of whether all residents have cell phones because it is essential for ensuring communication within the facility and with external emergency services, family members, and other necessary contacts. The presence of a traditional telephone enhances accessibility for residents who may not be familiar with using cell phones, have issues with their cell connectivity, or may not own a personal device. It also serves as a reliable means of communication in case of emergencies, technical issues with cellular networks, or situations where a resident may need immediate assistance without having to use their cell phone. Therefore, maintaining a landline telephone is crucial in a residential care environment to support the well-being and safety of all residents.